General Information

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In order to make sure your visit to the practice goes smoothly, we've put together all the important information about how things work at the practice.

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• Please fill out the New Patient Intake forms. This will make your visit go a lot faster.

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• Cancellation Policy

  • We require 24-hr notice for any appointment cancellation or rescheduling, a $25.00 fee will be assessed if you do not show up or if you make changes within the 24-hr period.

  • We require 72-hr notice for any procedure cancellation or rescheduling, a $100.00 fee will be assessed if you do not show up or if you make changes within the 72-hr period.

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• You may be rescheduled if you are 30 minutes late.

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• For safety reasons, children are not allowed in the office.

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• Financial Policy​

  • Filing claims to insurance is a courtesy to all patients.

  • It is the patient’s responsibility to ensure your policy is active on the date of service.

  • All deductible, co-payments, self-pay payments and balances are due in full at the time of service. 

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• Please bring your medication(s) in the original bottle(s) to every office visit or your appointment will be rescheduled.

 

• Medical records will be released within 3 business days with a completed and signed medical records request. The charge for each copy of records is $20.00 for the first 20 pages and $0.25 for each additional page unless requested by another physician.

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• Due to high call volume, please do not leave more than one message within a 24 hour period.

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• Please allow 48 hour prior notice for prescription refills.

 

NPC Management reserves the rights to make any change on this policy at any time.